Privacy Policy
Last updated 22 October 2026
This privacy policy explains how King's Lynn Cleaning Services ("we", "us") collects and uses your personal information when you visit this website or contact us. We are based at 10 Old Sunway, King's Lynn, PE30 1DN, and we are responsible for the personal information described here.
1. What we collect. When you fill in our contact form, call or email us, we collect the details you give us: your name, email address, phone number, the service you're interested in and anything you write in your message. Like most websites, our hosting provider also records basic technical information such as your IP address, browser type and the pages you visit, to keep the site running and secure.
2. How we use it. We use your details to reply to your enquiry, give you a quote, arrange and carry out cleaning or other services you book, and contact you about that work. We rely on our legitimate interest in responding to enquiries, or on taking steps at your request before entering into a contract with you. We don't use your details for marketing unless you've asked us to, and we never sell them.
3. Who we share it with. We only share your information with service providers who help us run the business and this website, such as our website host (Framer) and our email provider, and only as much as they need to provide that service. We may also share information where the law requires us to.
4. Cookies. This website may use a small number of cookies and similar technologies that are needed for it to work properly and to understand how it is used. You can block or delete cookies in your browser settings, though some parts of the site may not work as expected if you do.
5. How long we keep it. We keep enquiry details only for as long as we need them to deal with your enquiry. If you become a customer, we keep the records we need to provide our services and to meet our legal and accounting obligations, then delete them securely.
6. Your rights. Under UK data protection law you can ask to see the personal information we hold about you, and ask us to correct it, delete it, restrict how we use it, or object to us using it. To make a request, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113, although we'd appreciate the chance to put things right first.
7. Keeping it secure. We take reasonable steps to protect your personal information. However, no method of sending information over the internet is completely secure, so we can't guarantee absolute security.
8. Changes to this policy. We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.